The Financial Ombudsman cannot view something that takes place in a management.

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The Financial Ombudsman cannot view something that takes place in a management.

And these delays /errors aren’t being carried out so that the administrators have more interest. The amounts of cash are little and any additional interest could be small and simply outweighed by the admin hassle of getting to sort these problem cases out.

Chantal Smith says

I experienced my Wageday advance re payment no issue. I will be having comparable difficulties with Wonga administrators. I contact them, they require a guide quantity and ignore the email then. I experienced a classic e-mail account with Wonga me they would change but I am not sure they ever did and now I don’t know anything 😥 that they advised

gordon nilsson says

had e-mail from customized services and additionally they nevertheless considering my payment. although had email year that is back last a ref quantity and e-mail in dec 19

iain turner says

We Haven’t gotten any re re payments as a result

Me neither.

Experienced the e-mail on 30 June to express that payment could be open to my banking account within 7 days but abthereforelutely nothing thus far.

D Anderson says

Hi can see right now these are typically really busy and also as per the e-mail they suggested re payments will undoubtedly be granted within 2months if sent over change of bank details etc, but has those who have emailed them had any reactions recently via e-mail? Sent emails that are numerous maybe not had any reactions getting actually concerned maybe not that my re re re payment which will be simply in short supply of £500 won’t be here any time in the future, if after all

Nope And I’ve sent 2 email messages. I realize they’re busy but an acknowledgement is good. A great amount of email communication end of final 12 months where they confirmed they’d received my claim, confirmed modification of bank details / e-mail address / target etc so no concept why i did son’t obtain the e-mail in the twentieth or repayment.

Hi Sara, i want your advice on this please. We made an affordability issue to KMPG July 2019, received an e-mail few days later saying:

”We can confirm that the loan wasn’t contained in the product product sales to Shelby or Lantern, and also as your loan was paid back in complete, you certainly do not online title loans Nebraska need to produce any repayments that are further CTL. We’ll fleetingly be building a report that is final the credit reference agencies that CTL previously contracted with, so that as element of this procedure we report that the loan happens to be paid back.”

We additionally completed my claims kinds and delivered it over, that I needed to deliver over twice and got an acknowledgment it had been received.

I’m not very much interested when you look at the redress etc, but Lantern keep delivering me letters to requesting re payment for the pay day loan I experienced, to which KPMG have actually verified just isn’t within the sale with no payments that are further needed.

Do We have the ability to deliver a complaint to FOS, regarding Lantern and their non end letters bare at heart we have actually ahead the e-mail to Lantern without the answer, Lantern also reports to my credit report and has now this eliminated?

Sara (Financial Obligation Camel) says

Maybe you have sent Lantern a problem?

No we haven’t only ahead in the e-mail we received from KPMG thus far, maybe not heard right straight right back from Lantern since 2019 but they are still reporting on my credit file november.

Sara (Financial Obligation Camel) says

then deliver Lantern a problem: complaints@lanternuk.com. Say you prefer your debt taken off your personal credit record.

Thank you ill do just that, any kind of templates that i could utilize?

Sara (Financial Obligation Camel) says

no, this is certainly an extremely unusual occasion. Just say just just what has occurred, for it to be deleted that you do not owe this debt and ask. Deliver it towards the Financial Ombudsman when they reject or usually do not answer within 8 days.

gordon nilsson says

Ha Sara you going love this the clients solution have stated which they donot have documents of me just how could it be which they contacted in Aug2019 with client quantity once I made claim and in Nve 2019 by having a e-mail I will with this anyone to you and any help i needed best wishes gordon

Sara (Financial Obligation Camel) says